University Hills - Schlessman YMCA - Denver, Colorado

Willis W. Walker III

Dear YMCA University Hill / Schlessman,

I wanted to take a moment to express my appreciation for Kristen, who has made my introduction to EGYM an exceptional experience a few weeks back. From the moment she assisted me with my initial setup, her personable and warm approach stood out. She made the process easy, fun, and engaging, and I even found myself laughing and enjoying the experience. Kristen has a unique ability to connect with members, and she made me feel completely comfortable as I explored this new tool.

On my second visit, I noticed Kristen was off duty and preparing to leave, yet she still went out of her way to help me with a small adjustment and answer other members' questions about EGYM. In my two interactions, Kristen's commitment to member satisfaction and willingness to go above and beyond did not go unnoticed and deserves recognition.

In addition to my gratitude for Kristen, I also want to share how much I’ve come to love EGYM. As someone who stays active with yoga, cycling, running, and kettlebells, I’ve found EGYM to be the perfect complement to my existing routine. It offers an easy-to-understand way to measure progress, which has kept me motivated and engaged. The routine is also quick as well. I can be in and out with a solid maintenance workout in 30 mins or less. The setup and tracking features have me hooked, and it’s quickly becoming a favorite part of my fitness regimen.

Thank you for creating an environment that fosters this level of service and innovation. Kristen and the EGYM system are true highlights of my membership experience.

Sincerely,
A newly converted YMCA member

Geoff Lee

Joined this YMCA this year. The staff are amazing. The facilities, if working are fine. It does get busy after 5pm. I am annoyed the family pool has been under maintenance for most of the Winter. We have 2 children who love the pool and we were looking forward to using the pool as a way to get out of the house and get them exercise in the dark winter months. But the pool has been out of commission for a while now. It was a big reason we got the family membership. Hopefully it gets fixed soon because they also just raised the membership prices. I'm honestly pretty mad they did this while the pool is down. I've been a member for only a few months and so far, their facilities are not working and they are raising their prices!

Carrie McCready

This YMCA is excellent! We have utilized the Adventure Zone for our kids as well as Parents Night Out and our kids are always happy to be there and we feel that they are safe. The kids are also in swim class and we feel like they've made great progress in a few weeks. We utilize the fitness classes, aerobics and weights and are pleased with everything the gym has to offer. Only complaint is with the patrons - wish they wouldn't sit and look at their phones while others are waiting to use the weights/machines.

David Brown

I was a member here in the past and let my membership laps because I was new and felt the staff treated us poorly. Not so this time we have been treated with respect and a friendly staff that gave us a tour of the new facility and offered to help us using the equipment.

Tom Bishop

I have been a member of the ynca for 15+ yrs in multiple cities and states. I have the worst experience in the YMCA in University Hills Child Watch in Denver. The kids watch employee lacks empathy, understanding, customer service, yelling at kids. No respect for brown families. This has happened several times, the lady, is always angry, does not enjoy her job, give unrequested parenting advice, does not care to understand multiculturalism, multilingualism, does not pay attention to the kids, giving them her back. we had raised the issue to management but no action has been done, the same staff is in charge of the kids. I will. ot recommend you leave your kids with her

Caitlin T

Hate this location. the woman that works in the kids adventure zone is miserable and has been rude on multiple occasions to where I had to call her boss and make a complaint.
That didn't solve anything. Now when I drop my kids off everyone is whispering and makes sure to be petty and not say anything to me or my kids but is happy smiling saying good morning to every other person that walks in.

the coffee machine is down more often then not. the workout area is small.

Colorado Reviews

Very dirty gym. Also they lack in equipment bad. All their equipment is very old. They put in some stupid E equipment that no one uses.

Craig Austin

They overcharged us for about a year and refused to refund us. We notified the front desk of the changes but "they have no record" of it so refuse to refund the over charges. In addition, like other reviews, most of the equipment does not work properly. They also close sections of the gym for classes that have 1 or 2 people punishing the 10 people that want to use that area. Better options out there.