Streamwood Hospital / Streamwood RT - Streamwood, Illinois

Toby L.

Nurse's are very nice but I had a difficult time with Synthie and Doctor Con. Doctor Con told me he would get me out as soon as possible before the original discharge. But when he called with my mom he said he wouldn't, and he would go with the original date. Also they were adamant on the length of 7 days (My stay) from Synthie and Doctor Con. But I've heard from staff that it can be earlier. So I was a bit frustrated.

The staff on the adult unit I would like to appreciate is Alex. She was very nice and we talked all night when she was my head nurse. Joe was really nice. He had Kool-Aid scrubs and I felt really excited and happy when I saw him and he's just a nice man in general. Kyle is on top of the list he is very nice and very exceptional he played cards with me and he helped calm me down when I had my first major breakdown. He's a very understanding and kind person and I'm glad I got to talk to him and meet him for a few days. Shweta is a very nice girl. I didn't talk to her for a very long but she was very friendly while she was taking over for Alex so Alice could use the restroom. Anthony was very understanding he wanted to help everyone out because he knew that this in this environment isn't that helpful sometimes and he wanted to help us get out as soon as we can but also made us understand that our health should come first before getting out. Enrique is very friendly. He was very kind to me. We played a lot of card games together and he taught me how to play spades and I actually won surprisingly after only four rounds. I wish I was able to see him more so we could play more card games.

Also sorry for marking down one star to the person who watched me make this review. I felt a bit pressured and didn't want to make you feel bad.

But this experience here was very traumatic. At least one person was sedated once at least once a day. The place is just scary and it honestly not to use the word lightly traumatized me. It was very detrimental for my mental health and I learned that I just can never go to the menth hospital again or the ER at that if I need mental help. Like I don't think they understood me when I told them. I'm never going to a mental hospital ever again because this was the most isolating traumatizing and mentally deteriorating moment of my life. I was actually doing worse by the end of it compared to when I was admitted. I felt like I was not being listened to by the doctor and therapist. I felt like I was lied to multiple times and my hopes had gotten up. They were adamant on the fact that I would not be released before 7 days because that's the program. But 2 days before I got discharged today a lady was told she would be discharged from 2 to 3 days from she was admitted. And one of the nurses. I'm not going to name names because I don't want them to get in trouble because they were very nice to me. Told me that they have seen patients get out before 7 days when my therapist told me repeatedly that no one has gotten out before 7 days. There was no reason for them to keep me there. I was not suicidal. I have never harmed myself. I've never committed suicide before and still haven't. I was extremely stressed out and scared and they refused to let me go even though they had no reason for me to stay there. Even when I was adamant and my mom was adamant on the fact that this place was worsening my mental health and it was stressing me out. I understand my mental health is bad and people like me should seek help in refuge and have a safe place to go, but this is not the hospital to go to. I have heard nothing but worse experiences from this place and I hope nobody suffers here and go through the frustration and stress I did at this hospital. The staff is very lovely and they are not at fault for this situation at all. They can't control what the people above them are doing. Like I said before who I was praising they were absolutely amazing and they helped me not suffer as much as I could without them in this hospital.

Casper

I was admitted here involuntarily but I can tell that the nurses do actually care about their patients. They work with the limited resources they have and they do their best to keep everyone safe. Not everybody on your unit (4 West) will come in in a sane mindset, but the nurses do try to limit any aggressive contact between patients to the best they can.
I was under the impression that it was extremely understaffed there, so it wasn’t really their fault that they didn’t have enough manpower. During codes, they did what they could to keep you safe—whether it was locking you in the dayroom or taking you out of the unit. Honestly, I felt safe with the nurses and that’s one of the most important things to me.
The food wasn’t bad either, I enjoyed it and all of the cooks were super sweet!

Brian T.

Enrique the tech was very nice to work with. All of the dietary staff was very nice and welcoming. Also, I believe one of their names was Lucy, who has a rose tattoo on her neck. She was very friendly and accommodating every time she served me my food. The nurse Lisa was very nice to me and took good care of me, explained all of my medication’s to me. Overall, I feel like I really benefited from my stay here. I am looking forward to my next journey and continue healing.

nick V.

It's been a few years...My precautions are S, SX and A. Have you fixed the roach/rat issue yet? Are you still in the business of LGBT conversion therapy? Do you still coach phone calls to family and mute/disconnect the call when the patient raises flags with how you run this center? Are the parents of the youth advised that their child will be medically sedated as the victim of assault by another patient? Have you installed actual education professionals yet to help the youth with their school work and actually teach or is high school level math and science still above the paygrades of your "mentors"?

Charie T.

Thankfully my daughter now has another therapeutic place to come to when she has a mental health crisis. This is my daughter's second time here and my experience with Hospital staff was very professional.

Again Thank-You Streamwood behavioral hospital for providing care to my daughter in her time of need.

Pearl M.

When you are admitted to a place like this you never really know what to expect. I was presently surprised by most staff including the therapist, psychiatrist, and techs. I felt cared for, seen, and heard. I want to thank Alex, Dr. Safvi, and Danielle BHT for showing up as their best selves. Danielle your leadership skills are impeccable and I was honored to be in your presence. As I said “when you speak your words are heard”. You know how to quiet the storm and maintain structure. I hope that you remember how important your position is, even on those hard days. Keep up the great work and continue to advocate. People need you. I wish you all the best.

Heber G.

My positive experience with streamwood was rooted in the tech Enrique, and also Nurse Joe. They were very kind and very personable with me. Assisted me with all my needs and treated me with respect and dignity. I want to also give a shout out to all of the night shift staff who worked with me.I don't remember the names but they were exceptional in the care that they deliver to me. The dietary staff had excellent customer service with me.Especially the staff member lucy with the rose tattoo. She was very kind and helpful And there service really made me welcomed during my stay.

Lonn M.

Jocelyn from social service really went above and beyond with helping me with my discharge plans. I felt safe and secure with her also, with speaking with other step down level of care providers who I would be transitioning to once I leave. She was professional and very patient with me throughout the entire process.