ScoutLogic Pre-Employment Background Screening - Lincolnshire, Illinois

Massiel G.

Worst experience I’ve ever had with a background check. I provided offer letters from my previous job, yet they’re still claiming there are discrepancies. They were given phone numbers for my actual supervisors as references, but they never contacted them.

Pat K.

I can't recall having a more unprofessional background check experience. ScoutLogic asks for highly confidential materials (W2s, 1099s) to be sent via email -- not through a secure portal. It seems they are too lazy to simply call the companies to verify employment, and instead prefer putting candidate's confidential information at risk.

More frustrating, however, is the ongoing practice of asking for the very same information that they or their clients have already verified. Again, this is a sign of laziness and disorganization on their part.

I don't trust them as a candidate, so will never give them my business as a client.

tu N.

The form for background check not professional. They are request confidential information via email which not encrypted. Moreover, they request personal info (e.g: history address) without any data encryption.

Uriel M.

I've never had such an unpleasant experience with a background check company. Despite providing all information from the get go, I was emailed numerous times on the same day by 3 different representatives of this company to ask for additional information. They even asked for W2/pay stubs, which is unheard of from a professional verification company. If you pay attention to the reviews, the good ones are from recruiters (surely incentivized) and the real ones are from the candidates (the ones who deal with the practices of this company.) This speaks volume about the practices of this company.

Melissa C.

ScoutLogic is a great company to work with. I have trusted them so much, I have taken them with me to each company I have been to. Chip is fantastic and does an amazing job communicating with his clients. I always feel if there is something I need answered he is on top of it along with his team. I would highly recommend anyone to use this company for background checks, drug screens, credit reports, driving records etc. They can handle a lot more than what you may think!

Custom I.

We began using ScoutLogic in November 2018 after having several unsuccessful background suppliers. To say this has continues to be a wonderful experience is the best way I can put it. The customer service has been prompt with resolving any issues (only a few) that we have experienced. Information provided on the screenings is accurate and appropriate to our request, which is far improved from our past experiences with other suppliers. We are fortunate enough to have Chip as our sale representative and he is truly wonderful, any time we need anything he is there to assist along with other members of ScoutLogic. They make you feel as though you are the only customer! We have found our perfect background supplier and plan on keeping this partnership in tact for a long time. If you are looking for a trustworthy supplier this is the company for you.

Megan M.

ScoutLogic has consistently been one of the best background screening services I've used. Not only are they the fastest, but they are also the most thorough and personalized for what your business needs! I would highly recommend you work with them and make sure you ask all of your questions and really dig in with them for what your needs are- they are a valuable partner and don't treat you like just another numbered client! As an HR Manager and after working in the field for 10 years, I am so thankful that I have partnered with them!

DeLynn D.

I am a Risk Manager for a temporary staffing agency that has locations in Oregon, Washington, Kentucky, Ohio and Tennessee. ScoutLogic has been a great resource for us with our backgrounds. They always have our best interest in mind and really care about the quality of the reports that they run. The timeliness of the reports and the customer service is unmatched!