Learning Ladder

Regional Center of Orange County - Santa Ana, California

Address: 1525 N Tustin Ave, Santa Ana, CA 92705.
Phone: 147965100.
Website: rcocdd.com.
Specialties: Non-profit organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 96 reviews on Google My Business.
Average opinion: 4/5.

Location of Regional Center of Orange County

Regional Center of Orange County 1525 N Tustin Ave, Santa Ana, CA 92705

147965100

The Regional Center of Orange County is a non-profit organization located at Address: 1525 N Tustin Ave, Santa Ana, CA 92705. This organization can be easily contacted at Phone:

Reviews of Regional Center of Orange County

Regional Center of Orange County - Santa Ana, California
Bill Caras
5/5

Had a meeting there regarding a family member. Nice place, friendly staff!

Regional Center of Orange County - Santa Ana, California
Yun Chen
2/5

Early last year, my child was evaluated as delay. Both me and my husband heard it clearly from the coordinator Karla saying that the wait might be weeks or months especially it's during the pandemic. So we waited. However, end of last month, which was Feb, 2023, Karla said the opposites and denied she told us that there's wait time. She was like "no I never say there was a wait list. All it takes was one week. Just one week to get the service. It's on you because you were the mother. You should have followed up." She said that she called and emailed me. She said she was very busy so if I did not respond to her right away she thought we were not interested. However, I did not see a miss call from this lady. There's no voicemail in my phone record. Also, there's no email in my inbox record saying that she emailed me that she helped us find a service provider. It was her fault that she let our case slipped out of her hand. But she blamed it on me. She said it's my fault because as a mother, I should have contacted her to follow up. She was right. I took responsibilities on that. However, I hate that she did not take her responsibility. She should have called left a voice mail or emailed me if she did try to reach out. She did a very poor job. Our daughter wasted 1 year because of this irresponsible lady.

Regional Center of Orange County - Santa Ana, California
Private Mom
1/5

Although the centers representative utilized a calming tone and appeared professional it was apparent in the questions they asked in the first meeting that they were looking for what upsets your child. This troubled me because it appeared predatory and if you trust them with your child I hope they do not betray that trust and manipulate them or control them. Over all I did not feel safe there nor do I intend to use their services.

Regional Center of Orange County - Santa Ana, California
Brittany Garcia
1/5

Autism, autism, autism. Is that they are obsessed with. Or better yet any other disability they can get their hands on. It is not possible for you to use their service and have them not attack your child. Now I’m not referring to trying to help I mean look for ways to find a disability to get funding. They will ask many questions seeking to find any weakness they can in your child. It’s all for funding and not to actually help your child. I would not use this service. They are dishonest and also violate hippa laws. They will send out private information about your child to other third parties without your permission.

Regional Center of Orange County - Santa Ana, California
JR Arte
4/5

My two & a half year old was diagnosed with Autism and was recommended to start ABA services with this facility, which is sponsored by the Tobacco Company.
My experience has been Good. My intake service worker was Mrs. Carmelita S & she was amazing. She was patient & very understanding of my situation. She went through my intake form, met my daughter, took all the necessary documentations & processed me through, on to the next step.
This facility - takes all your information and finds what outside resources would be able to provide your child with the services specified with your their particular needs. However, before that happens your child gets evaluated by the outside facilities.
Thereafter they determine what your child gets approved for. Once that gets approved, it takes about 3 weeks to find who can provide the services. It all was done within a month & a half. T.A.S.Kids has been who was assigned to my daughter & I have only heard & viewed great things about them.
My daughter has just begun & I wanted to thank those who helped me get her started.

Regional Center of Orange County - Santa Ana, California
Maximillion Nguyen
1/5

This place is now useless and unprofessional. The staffs begin to disrespected me in 2018 to this very day. Before I was in a Trauma I thought I was lost I called the urgent line for help they totally refused my services to help me. Also my sc is on vacation I called and ask the operator who is covering for my sc they said this number is for Emergency only. The extension 9 is for urgent only There are three type of urgent, priorty 1, 2, and 3 and the extension 0 is for day time assistant which is for information. I wouldn't even rate this place 1 star I rated a score of 0 which is poor.

Regional Center of Orange County - Santa Ana, California
Julie Sargent
5/5

I have been with RCOC for over 2/3 of my life. They have treated me like family and I wouldn't have the fulfilling life that I have now without them. Shout out to Marisa Patterson and Danny Ly

Regional Center of Orange County - Santa Ana, California
Starseed Dream
1/5

This place has terrible service, you can call all you wish and get no where fast ! If your service coordinator isn’t answering you may forget about receiving any feedback thats useful anyhow. Send an email you may say ? Well but of course I have to no avail. Ask for the service worker of the day then ? More dial tunes and voicemails ahead . A bleeping joke ! Only your Coordinator may answer questions no one else can assist you here which is unhelpful in their absence!

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