Melissa Henson
1/5
First I want to say that their skills training is great and the coaches that we dealt with were great. This is the only thing that we can say that was good about RCE.
However, their spring league was a complete disastrous experience for us. Paid when we were supposed to. Waited three weeks into the season for them to finally place our kid and multiple other older kids on a team. Split those teams up multiple times throughout the season. You might as well have called this team the misfit orphans instead of RCE-Select. Did not get our kids uniform until the first weekend in May. He wore it to two tournaments before the season was a wrap. Other kids on these same teams never received their uniforms. Communication was terrible and emails, chat apps, and texts would go days without responses or not get responded to at all. These boys were supposed to get 12 spring league games and those never happened. They were to play in 7 tournaments and that barely happened. The two day a week practice turned into last minute cancellations after rearranging our schedule for said practices. The owner of this organization is only about the cash flowing in and is no longer about the kids and only showcases those teams that are going to make him look like a million bucks. There are plenty of other leagues in the HSV area that you can join that will be way better organized than RCE. Growing pains are one thing but blatant disrespect of kids and parents who have rearranged their schedules and paid money for this is two totally different things. We all paid the same amount, but it was clear after our kids finally won a tournament and he purposely did not give them any acknowledgment like he did every other team that won, that he did not want our boys to be there. More than likely because we didn’t buy into his excuses like others did and tried to hold him accountable.
More than likely this review will get deleted since that’s what they do with negative comments or feedback on their social media apps. The owner shuts down when receiving any criticism instead of taking that and trying to do better!
