Northwestern Driving School - Skokie, Illinois

Adrian D.

i had to find a class immediately so i can apply at a cdl school and being able to get reinstated and drive again. i called this driving school and mathew answered and help me within 10 minutes! i told him my problem and he found a outcome very fast , searched all the schools if they had opening and Mathew found one SAME DAY! and he promised he would find one and he did, amazing customer service!!

Alexa A.

Do not ask for driving lessons here. There is an extreme lack of communication. They take your money and don’t answer phone calls. They’ve charged us twice for lessons we never got, and claimed the instructor had contacted me several times. (They didn’t).

SF O.

They do not follow through with driving lessons after you’ve finished class. I’ve had two sons attend. My first son literally had to call them to take a driving lesson and my other one never had one and was told to wait 5 months..it never happened plus it looks like you lost any record of him taking the class and now can’t get his license. Poor management and organization!!! I dont Recommend this place! They’re overbooked and care only about your money!

Charles L.

Matt was such a big help I had to call last minute at the DMV to get the certificate emailed and he came in for the SAVE!!! I’m so thankful for him because if not for him I would’ve had to wait another two weeks for an appointment. Matt also had some of the best customer service he told me no problem just give me ten minutes and he stuck to his word. THANK YOU MATT!!!!

lia T.

Do not waste your money on this place. I tried to schedule my driving classes for a whole month after paying $300! Anywhere but here.

Alam M.

I had an extremely disappointing experience with this service. I recommended it to a friend who needed help getting her driver’s license, but after they took the payment, they didn’t provide a single session. Most calls went straight to voicemail, and it took nearly three months just to get a refund. It was a complete waste of time.

aashi

My experience with this driving school was less than satisfactory due to their lack of (proper) communication. It seems that there's 2 parts to the business: the office (who takes note of and keeps track of students) and the driving instructors (who the students are forwarded to by the office for teaching). I filled out the interest form on August 10 for their adult 6 hour (behind the wheel) driving course and someone from the office got back to me a few days later. They took the payment over call and informed me that lessons would start in September and somebody would reach out to me then. I called on September 13th to follow-up and proceeded to reach out to them more than 5+ times over the course of several weeks to ask for an update, but I was not given any sort of concrete answer or timeline. At first my calls were picked up by the front desk but then I had to leave voicemails, asking for someone to call me back with either a proper update of when my lessons could be set up or a refund of my money. By the 2nd week of October, I had grown reasonably frustrated because nothing had been set up since my initial call with them in August despite my attempts to get answers since then. While on my way to the Skokie office to ask for a refund in-person, I was finally contacted by one of their instructors who was able to book me for back-to-back lessons within the same week.

Ultimately, you will receive what you requested and paid for from this driving school. However, be aware that it could take much longer than expected and the communication from their end might not be so great.

X D.

My son finished the classroom
portion this summer 2024. Numerous emails later and still no response on the 6 hour driving portion of what I paid for. They have bad reviews for a reason.