Keystone Lodge and Spa - Keystone, Colorado

Susan S.

Hotel is very old and dated. Rooms are very basic. We had a king room with no balcony or view. Bathroom was dated and water pressure was weak. There were a lot of things out of order like the hot tubs in the spa. On the plus side the hotel is very close to the ski mountain and a quick shuttle ride. Loved the water dispenser in the lobby and the game room in the restaurant. The restaurant was nicely furnished but food was mediocre

James W.

This place has really declined. There used to be free valet parking. Now you have to park your car across the street in this sketchy parking lot that charges $25 day! Also the room service is completely gone downhill The room service menu is very thin. We purposely went go outside of the resort not spend money dining because of the parking situation. People at the front desk are very understanding however their manager and Vail resorts needs to know that this will make a 4 star hotel move to a 2 or 3 star hotel if they continue removing services

Joygiles

The room was comfortable. We went just to ski for a couple of days. The location was convenient. You would need to drive to the ski area or ride the shuttle. It runs twice an hour, and is punctual. It takes about 12 minutes to get to the slopes and 18 minutes to get back. They have an indoor hot tub with steam room and sauna connected to the spa. it was comfortable and easy to access. They also have a cold water machine, where you can add bubbles, electrolytes, flavor – very convenient and delicious. There are a couple of restaurants within the facility and also a few within walking distance. We thoroughly enjoyed our stay.

Geoffrey C.

1 Star might be extreme, but it's the only way to make a point here. The room was fine, shuttle was convenient, spa staff were really kind. But the outdoor pool heater was broken, the indoor hot tub was broken, and the outdoor hot tub jets were broken. We brought our three little ones and their whole plan was swimming which wasn't possible. I asked The manager if we could get late check out so we could use the pool on our last day since it was broken and significantly impacted our trip, and after pleading, we got one additional hour, which didn't seem like fair compensation given our experience.

Kenneth T. S.

The parking is not free!! Don't scan the parking QR code outside, scan the one inside. The rooms were nice and the location was amazing. There were great views in almost any direction. No breakfast was a bummer and the cafe is more like a stand than a sit down restaurant. So don't expect too much from that. I would stay here again though.

Lilia W.

Great hotel with a pool, outdoor and indoor hot tubs, sauna and a steam room. The views are spectacular. |The staff was welcoming and friendly. The housekeeping team kept our room impeccably clean. |Iris at the front desk went the extra mile to assist me with my request and provide information. Thank you Iris, you are amazing!

Todd L.

Stayed here with a 3 year old. The nicest feature for us is that you can get to the hot tubs and pool without going outside. You can get in the water inside and swim out.

Rooms were spacious and have sliding windows if you want fresh air.

They had 2 robes available to wear to the pool and the pool provided towels for the pool.

It's an easy drive to and from Keystone as well.

Michelle Y.

Went to the spa today and Bianca at the front desk is amazing! She was so welcoming and friendly! She really made the experience so relaxing for us! Got a deep tissue by Jeff and wow! AH-MAZING! Experience was so great from start to finish! Highly recommend and if in the area again, will def come back! Thank you Bianca for taking care of me and my sis in law today, treating us like queens! Thank you Jeff for the wonderful deep tissue! And oh, the lemongrass washcloth for your face after your service, omgggggg, I loved it!