Illinois Department of Human Services - Elgin - Elgin, Illinois

Introduction to Illinois Department of Human Services - Elgin

The Illinois Department of Human Services - Elgin, located at 700 S State St, Elgin, IL 60123, stands as a vital social services organization in the Illinois community. With a phone number 79312700 and an accessible online presence through dhs.state.il.us, this facility offers a wide range of services including social services and laundry facilities, catering to the diverse needs of the local population.

Location and Accessibility

The office is conveniently situated in Elgin, Illinois, offering a wheelchair accessible entrance and parking lot, making it easy for everyone to visit. This thoughtful inclusion ensures that services are available to all members of the community, regardless of physical ability.

Facilities and Services

The Illinois Department of Human Services - Elgin specializes in providing essential social services. While their laundry services might not be their primary focus, they are part of the comprehensive support system they offer. The facility's move to a new location behind the Elgin mental health center is indicative of their growth and commitment to serving the community effectively.

Visitor Experience and Opinions

Visitors often leave positive reviews, praising the friendly demeanor of the staff. One common sentiment reflects a growing experience, with many expressing anticipation for future visits, indicating a consistently good level of service. The average opinion on Google My Business is a solid 3.5 out of 5, suggesting a reliably helpful and accommodating environment.

Key Features and What to Expect

- Social Services: Expect comprehensive support tailored to individual needs.
- Laundry Services: Available as part of their services, although the quality may vary.
- Accessibility: Fully accessible for those with mobility issues.
- Reviews: With 198 reviews, potential visitors can get a good sense of the service quality and staff interactions.

For anyone in need of social services or simply looking for laundry facilities, the Illinois Department of Human Services - Elgin offers a supportive and accessible option. The staff's friendly attitude and the facility's commitment to accessibility make it a go-to place for many in the area.

Recommendation

If you're in Elgin or nearby and require assistance with social services or just need a place to do your laundry, it's worth reaching out. You can easily get in touch through their website dhs.state.il.us. Take advantage of their services and the welcoming environment they offer. Don't hesitate to give them a call or visit their website to learn more about how they can support you.

Remember, their location is 700 S State St, Elgin, IL 60123, and their telephone number is 79312700. The opportunity to provide or receive help is just a call or click away, making the Illinois Department of Human Services - Elgin an essential stop for those in need.

👍 Reviews of Illinois Department of Human Services - Elgin

Raul H.

5/5

Not to crowd it the person that help us was very nice. This is like a new location since this building used to be before in the corner of 31 in route 20 now sits behind Elgin mental health center.

Steven Z.

5/5

Been there once before last year which was a very good experience. Going there tomorrow and hoping for the same.

Ariel H.

1/5

What are these people doing in that office that I have to wait almost an hour to get an answer is like they don’t answer anyone call after 3 I think they take a break a 3 hour break and so they don’t have to do anything unbelievable

Jake S.

1/5

Dropped off a relative and was going to do some shopping because I figured it would be a while but it seems they haven't realized the pandemic is over and they should get back to work instead of working remotely because I had to swing back around and pick her up not even 10 minutes later. These public servants need to realize they should be there to work with the people they are supposed to serve and that a government job shouldn't be some cushy thing that they can sit at home and get paid for!!

Geek M.

3/5

Calling never works and that is because they are understaffed. Wednesday they don't see clients to get paperwork done. I have never had a problem. You bring in your paperwork and even sometimes they will look up work info for you. This is the best one I have been to. Go in on Tuesdays, Thursdays, or Fridays. Best times if you need to go in on a Monday then you will just wait longer. But most likely at least 30 mins if not busy. If busy then 1 hour at least. Recommend asking if you can just hand in the change info. If filling out a new application you can do that on line also. But if you have a open case just bit the bullet and get in there some how. That is the best info I could give.

John G.

1/5

Terrible security guards working there

Nick F.

5/5

We had a great experience. The intake gal was very nice and professional. Recognized my wifes condition and helped expedite our case. The case worker was able to figure oit our problem immediately and we were literally saved by the bell. Very blessed to have there compassion during these times.

Debbie W.

5/5

I don't know why all the low ratings. I've been there many times, & they've always been professional, knowledgeable & courteous. You go in with all your paperwork & household income & bills, stand in line, & wait your turn. There may be certain hours that are heavier than others. They're short-handed due to budget cuts years ago. That's why it's hard for them to answer phone. You just have to go in person. Don't wait at home for 2 months for a return phone call; that's ridiculous!