Human Support Services - Waterloo, Illinois

Human Support Services: A Comprehensive Guide

Human Support Services (HSS) is a renowned organization based in Waterloo, IL, that specializes in providing exceptional mental health services, addiction treatment, and various care services. With a strong focus on counseling and social support, HSS has been a trusted name in the industry since its establishment. Their commitment to helping individuals and families navigate life's challenges is evident in their comprehensive range of services.

Location and Contact Information

Address: 988 IL-3, Waterloo, IL 62298, United States

Phone: 6189394444

Website: hss1.org

Specialties: Mental health service, Addiction treatment center, Care services, Counselor, Family counselor, Mental health clinic, Social services organization, Youth social services organization

Other Points of Interest:

• Identifies as women-owned
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Toilet
• Appointments recommended

Reviews and Opinions: This company has 14 reviews on Google My Business with an average rating of 3.4/5.

Characteristics and Services Offered:

Human Support Services is dedicated to providing high-quality, personalized care to individuals and families in need. Their team of experienced professionals includes counselors, family counselors, and mental health experts who work together to create tailored treatment plans for each client. The organization's specializations include mental health services, addiction treatment, and youth social services, making them a one-stop solution for various mental health and social challenges.

HSS prioritizes accessibility and inclusiveness in their services. They have wheelchair-accessible facilities, including car parks, entrances, and toilets, ensuring that people with disabilities can easily access their services. Additionally, HSS identifies as women-owned, adding to its commitment to diverse and inclusive support networks.

Conclusion: Human Support Services is a reliable and comprehensive resource for anyone seeking mental health support, addiction treatment, or social services. With a strong track record and a dedicated team of professionals, HSS continues to make a positive impact on the lives of individuals and families in the Waterloo area and beyond. For more information or to schedule an appointment, visit their website or contact them using the provided contact details.

👍 Reviews of Human Support Services

Jennifer H.

2/5

Grateful but will never ever deal with them again. They are far too concerned with their grants and updating their building and spending their money on themselves than to care about actual people.
Made my life far worse than it was before i started with them.

Camella C.

5/5

Couldn’t have asked for a better support system when my boys were going thru a very hard time. My kids loved going and talking to someone who could help them voice their feelings on what was going on at the time. They communicated with me and made sure I felt at ease with what was going on with them. I couldn’t have asked for a better experience when it was such a difficult time in our lives.

Flynn

1/5

couldn't even get an appointment in. called once and was told that in order to make an appointment as a new patient I had to be redirected to a different line of theirs at a certain time and was told I'd be called back the next day. waited, no call. called on my own time a SECOND time and was told if they hadn't contacted me already, they'd contact me the next day.... again. guess what? i still hadn't been called back. if I need therapy it should be enough that I'm doing the work myself to try and reach out. I shouldn't have to beg for assistance when I'm already on my knees. it's been months since then and I forgot to leave a review but I'd gladly advise anyone seeking help as an outsider to look elsewhere.

Anya S.

1/5

If I could give 1/2 a star I would.

Precious G.

5/5

TY again Gen (apologies for spelling). For creating a safe space via phone frfr🥰 just know you have already helped so much with how big and beautiful the aura of your heart is🫶🏽💛🫶🏽🧡🫶🏽💚🫶🏽💜🫶🏽

JEREMY A.

1/5

Very unprofessional. So my daughter attends counseling services here. My wife and I are trying to pay the account with a Health Savings Account. My wife is the account holder on the card. She was informed that they will only accept payment from myself or my ex wife. We were called names (agressive) to be exact. First let me ask what is aggressive about asking for dates of service as our family deductible was met for the year in January 2019. We just wanted to make sure we weren't getting billed when there should be no out of pocket expenses. Secondly what is aggressive about asking for a receipt when payment is provided ? Isn't that a normal practice of any business to provide reciept upon payment ? Lastly the billing department head Melissa told me to call in with my wife's Hsa card ( which again she is the account holder ) to make payment. That is clearly not ok that they would accept payment from a non account holders card over the phone. I believe that there may be laws against that. This place is a joke. Was told they are just trying to help. Well please show me how!!

Dana B. N.

5/5

Human Support Services is truly working to make a difference in people’s lives and the staff members care immensely about their clients and their success.

Katey R.

5/5

HSS is an amazing place. They selflessly help others in need.