Horizon Hope Counseling LLC - O'Fallon, Illinois

Address: 640 Pierce Blvd Suite 200, O'Fallon, IL 62269.
Phone: 83672194.
Website: horizonhope.org
Specialties: Mental health service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointments recommended.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Horizon Hope Counseling LLC

☎️83672194

⏰ Open Hours of Horizon Hope Counseling LLC

Monday: 8 AM–9 PM
Tuesday: 8 AM–9 PM
Wednesday: 8 AM–9 PM
Thursday: 8 AM–9 PM
Friday: 8 AM–9 PM
Saturday: 9 AM–1 PM
Sunday: 1–5 PM

Horizon Hope Counseling LLC is a mental health service provider located at 640 Pierce Blvd Suite 200, O'Fallon, IL 62269. The company has been offering their services to individuals in need for quite some time now. Their phone number is 83672194 and their official website can be accessed through horizonhope.org.

Their specialties include mental health service, which covers a wide range of psychological issues that individuals may face in their lives. Some of these issues include depression, anxiety, stress, and more. They aim to provide a safe and supportive environment for their clients to explore their thoughts, feelings, and behaviors.

Other Points of Interest
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended

Horizon Hope Counseling LLC has received 10 reviews on Google My Business, with an average rating of 2.8/5. This indicates that while they have received some positive feedback, there is still room for improvement in terms of client satisfaction.

👍 Reviews of Horizon Hope Counseling LLC

Horizon Hope Counseling LLC - O'Fallon, Illinois

Sarah S.

1/5

Therapy dog is cute but poorly trained and will interrupt you by barking and whining while you're trying to open up. Dr. Steve Heirkamp browsed Facebook on his phone during therapy sessions.

Most egregiously, Dr. Steve Heitkamp violated HIPAA by disclosing confidential information from our sessions to a potential employer. This caused them to not only reject my job application but also retaliate against my friend who worked there. From other reviews, it is clear that this overstepping is a pattern of behavior for him. Under no circumstances can I recommend confiding in a counselor with such poor grasp on professional boundaries across the board.

Steven F.

1/5

This review is specific to Dr. Steven Heitkamp in O'fallon, IL. I petitioned the court for co-parent counseling for myself and my ex-wife. I eventually had him removed due to unethical behavior. He refused to co-parent counsel and began offering legal advice. Fortunately he did this through an email. Of course the judge ruled his advice (via the Joint Parenting Agreement) was terribly wrong. I experienced uncontrollable anger and dishonesty from him. My advice - demand to record all sessions.

Rivka G.

1/5

They allow unethical practices. Unbeknownst to me, my therapist was also working with my ex-husband. The therapist leaked information between the two of us. I filed a complaint with the state and nothing was done. The therapist is still there despite engaging in an inappropriate relationship.

Dorothy K.

5/5

The counselors are kind and caring. They exhibit concern for each client . Listening well and giving suggestions are a few of the ways they help to guide you in your journey to recovery. I have been very satisfied in my care here and I have and will continue to recommend Horizon Hope Counseling.

Jennifer G.

5/5

Good people. Down to earth. Use evidence based practices. They have a cool dog. Dr. Steve is intelligent, compassionate and chooses neat bow ties.

Heather H.

1/5

Really needing to talk to a counselor. Left a message on voice-mail. Never heard back from anyone. Glad to know they really care about a person's mental welfare. And they are "Christians"...

Lisa M.

5/5

Great counseling practice. A myriad of counselors to choose from. A+++

Lezli G.

3/5