Hi-Tek Solutions - Downey, California

Hi-Tek Solutions: A Comprehensive Overview

Hi-Tek Solutions is a well-established technology service provider located in Downey, California. The company operates from its address at 11917 Paramount Blvd h, Downey, CA 90242, United States, and can be readily contacted at Phone: 5623618034. Their website, Website: hitek-solutions.com, offers a wealth of information about their services and capabilities.

Specialties and Services Offered

Hi-Tek Solutions distinguishes itself through a broad spectrum of technological services catering to both individual and business needs. Their core competencies encompass a wide array of areas, including:

• Computer Repair Service: They provide comprehensive repair solutions for a variety of computer hardware and software issues.
• Computer Consultant: Offering expert advice and guidance on technology solutions to optimize performance and efficiency.
• Computer Networking Service: Designing, implementing, and maintaining robust and secure computer networks.
• Computer Software Store: Supplying a diverse selection of software applications to meet various user requirements.
• Computer Store: Retail sales of computer components, peripherals, and accessories.
• Computer Support and Services: Providing ongoing technical assistance and troubleshooting for computer systems.
• Computer Training School: Offering courses and workshops to enhance computer literacy and skills.
• Data Recovery Service: Specialized in retrieving lost or damaged data from various storage devices.

Furthermore, Hi-Tek Solutions offers a commitment to accessibility, indicated by their wheelchair-accessible entrance and car park, ensuring inclusivity for all clients. The company also accepts various payment methods, including Credit cards, Debit cards, and NFC mobile payments, alongside offering free street parking in the vicinity.

Location and Accessibility

The physical location of Hi-Tek Solutions in Downey, California, is strategically positioned to serve the local community and surrounding areas. The address, 11917 Paramount Blvd h, Downey, CA 90242, provides convenient access for clients seeking their services. The commitment to accessibility extends beyond the physical location, with online appointments available for added convenience. They also offer on-site services, allowing for personalized support delivered directly to the client’s premises.

Customer Feedback and Reputation

Based on publicly available information, Hi-Tek Solutions enjoys a consistently positive reputation among its clientele. Google My Business reviews indicate an Average opinion: 4.5/5, reflecting high levels of customer satisfaction. The company has amassed 110 reviews on the platform, providing a robust dataset of client experiences. These reviews frequently highlight the company’s efficiency, honesty, and friendly staff. One customer reported a swift and affordable repair, praising the company's transparency and reasonable pricing. Another customer mentioned a successful laptop repair turnaround within seven days, attributed to a potentially busy schedule but ultimately delivering the desired outcome. The positive feedback consistently emphasizes the company’s professionalism and dedication to resolving technical issues effectively.

Additional Points of Interest

Hi-Tek Solutions proudly identifies as a Latino-owned business, contributing to the diversity and vibrancy of the local economy. This commitment to ownership reflects a dedication to community engagement and providing tailored solutions. The company’s operations are supported by a team of skilled technicians and a robust infrastructure, ensuring the delivery of high-quality services. They cater to a wide range of electronic devices beyond computers, solidifying their position as a versatile technology solutions provider. The availability of free of charge street parking and a nearby free parking lot further enhances the convenience for clients visiting the location.

👍 Reviews of Hi-Tek Solutions

Brandon L.

5/5

Fixed my computer fast and affordably, they were honest about everything and quoted me a reasonable price. Very friendly and polite staff, would recommend to go here for your tech needs.

jonah O.

3/5

I dropped off on a Monday, my laptop, I wanted my Lennox removed and windows put in.
7 days later, it was done at the promised original price quote on Yelp. They must be a little busy, or could use a little extra
computer technician help for something that should only take a day or two to complete if they weren’t busy.

But, I got the laptop back , mission accomplished. Alls well that ends well.

K_ M.

5/5

Took in my old surface pro 4 I've had for +10 years..super slow and was a big headache to even turn on..

Edgar was super helpful, thorough with repairs and updates and extremely professional. I'm not very tech savvy and was a bit nervous on finding a good place but Hi-Tek Solutions did an OUTSTANDING job!

If Edgar and team sees this, thank you guys so much! Keep up the amazing work, I truly appreciate everything 😀

Christopher T.

5/5

Edgar and his team are courteous, professional, and knowledgeable. I had many issues with my computer, hard drive and editing software and Edgar and his team provided me with excellent customer service.
He will evaluate your problems and provide you with his knowledge and update you throughout the repair process. Highly recommend Hi-Tek Solutions for your computer needs.

Yuno G.

5/5

Amazing service, fair prices, professional environment. The employees will take you through everything in a clear manner and deliver when they say they will. These are people you can trust!

Justin R.

5/5

Great people and such friendly service! I brought in my laptop in for repair and they did a great job! They fixed my attempt to fix my own laptop. Will continue to use this place for all my tech needs.

Colin L.

5/5

I took my custom PC in to diagnose a part failure. They took care of it exactly on time and were able to tell me what went wrong. I would have spent way more money and time trying to do it all on my own. Would highly recommend.

Joshua G.

5/5

Hi-Tek solutions has great customer service and are honest people. They helped me get my PC out of the Automatic repair loop. I recommend this place to anyone and will bring any on my PC issues here again in the future.