Helping Hand - Countryside, Illinois

Introduction to Helping Hand

Helping Hand is a highly regarded non-profit organization dedicated to providing specialized therapeutic services to children and adults with disabilities. Situated in Countryside, Illinois, Helping Hand has established itself as a vital resource within the community, offering a comprehensive range of rehabilitation programs designed to enhance independence, improve quality of life, and foster personal growth. The organization’s commitment to individualized care and a supportive environment has garnered a strong reputation for excellence.

Location and Contact Information

Helping Hand’s primary location is at 9649 W 55th St, Countryside, IL 60525. For those seeking to connect with the organization, several convenient methods are available. A dedicated phone line, Phone: 083523580, provides opportunities for direct communication with staff. Individuals interested in learning more or scheduling an appointment can also visit the organization’s website: Website: helpinghand-il.org. The website offers detailed information about services, staff, and upcoming events.

Services and Specialties

Helping Hand specializes in a variety of therapeutic interventions, primarily focusing on occupational therapy. Their services are tailored to meet the unique needs of each individual, addressing challenges related to mobility, fine motor skills, sensory processing, and daily living activities. The organization’s approach emphasizes participation, empowerment, and the development of functional skills. While occupational therapy forms the core of their offerings, Helping Hand also provides support and resources related to adaptive equipment, assistive technology, and community integration. They consistently strive to create a holistic approach to care, considering the physical, cognitive, and social aspects of each client’s life.

Accessibility and Facilities

Helping Hand demonstrates a strong commitment to inclusivity and accessibility. The facility at 9649 W 55th St features a wheelchair accessible entrance, ensuring that individuals with mobility limitations can readily enter the building. Furthermore, a dedicated wheelchair accessible parking lot is available, promoting ease of access for clients and their families. This dedication to accessibility reflects the organization’s understanding of the importance of creating an environment where everyone feels welcome and supported. The facility itself is designed to be comfortable and conducive to therapeutic progress, demonstrating a thoughtful approach to creating a positive experience for clients.

Client Feedback and Reputation

The positive experiences of clients and their families have played a significant role in Helping Hand’s success. Google My Business reviews consistently highlight the organization’s professionalism, compassion, and effectiveness. The average opinion rating stands at 4.4/5, reflecting a remarkably high level of satisfaction among its clientele. Many testimonials emphasize the role of dedicated staff, particularly individuals like Allison, who are described as ‘professional and accomplished.’ The frequency of positive reviews suggests a strong commitment to delivering high-quality services and fostering a supportive atmosphere.

Key Features & Benefits

• Individualized Therapy Plans: Each client receives a tailored therapy plan developed in collaboration with a team of experienced therapists.
• Experienced Professionals: Helping Hand employs a team of highly qualified and compassionate therapists with specialized expertise in various areas of disability.
• Focus on Functional Skills: The program prioritizes the development of skills that are directly applicable to daily living, promoting independence and self-sufficiency.
• Supportive Environment: Creating a welcoming and encouraging atmosphere is central to Helping Hand’s approach.
• Community Integration: The organization actively supports clients in accessing community resources and participating in meaningful activities.

Further Information & Resources

For those seeking more detailed information about Helping Hand’s services, programs, and eligibility criteria, we encourage a visit to their website: helpinghand-il.org. The website contains a wealth of resources, including downloadable brochures, frequently asked questions, and contact information. Furthermore, prospective clients are welcome to schedule a consultation to discuss their individual needs and explore the possibilities for therapeutic support. Helping Hand genuinely believes in the potential of every individual and is committed to providing the resources and support necessary to help them achieve their goals.

👍 Reviews of Helping Hand

Lizbeth C.

5/5

Great occupational therapy spot my daughter enjoys it tremendously. Looks forward to her weekly session.

Joseph M. M.

5/5

Great clinic for handicap children. Allison is very professional and accomplished

Bridget K.

1/5

I reached out to Helping Hands for assistance in paying my rent. I am on workman's comp and it is burying me financially. Helping Hands only has been sending me offers to get a loan. That's no help. I need assistance now. They have done nothing for me but send me useless offers. Where is the help? Smh!!

jenny M.

5/5

Kasia is the best! So friendly and great, been seeing her for years. The only compliant is that when I started coming here, no one ever mentioned early intervention. After finding out about it, people made it seem like helping hand should’ve suggested it. I’m not sure if it’s true or not but I love Kasia, and the facility itself.

Yolanda M.

1/5

Very unprofessional and incompetent staff. I was referred to this facility by my child's pediatrician and scheduled an appointment 3 months in advance. If you are a working parent, you know all about re-organizing your schedule to fit in important appointments. I showed up to my appointment (thankfully there was text trail) and the front desk staff did not know who I was. I informed them I was scheduled to meet with Jillian Elmore to which they replied, "are you sure? she works from home today." For a moment I thought I could have been mistaken but my text (this is how I was scheduled) clearly stated the date and time this person could meet with me for my son's evaluation. Front desk rep. excused herself saying she would "go look in the back" to see if this person was in office. I was asked to have a seat and wait. Moments later, ANOTHER staff member approached me to ask for mine & my sons full name, then stepped away to call this Jillian person. Moments later she returned only to say, "Jillian knows who you are and says she will call you in 3 minutes" Okay? What is a phone call going to do for me? I am here for an appointment. I was asked to remain in the building while this was "sorted out" and this girl offered to come "check on me" in a few minutes. 10 minutes went by and there was no call, nobody came to "check on me" so me and my husband decided it was time to go. Not to mention, we had bad weather on this day, and I was not trying to get caught in the middle of a storm! I was not acknowledged by the front desk staff when leaving the building. About halfway home I receive a long TEXT explanation from Ms. Elmore apologizing for their mistake, saying she was only a director, blaming the new front desk staff and their company hiring process for the "miscommunication"...which really... there was no type of communication to begin with! I am in the service field myself and I would NEVER text a client for any type of bad news. The least I can do is CALL and find a solution to their problem. STAY AWAY from this place unless you like dealing with poorly organized, incompetent and unprofessional staff, let alone trust them with your child's care!

Mish M.

5/5

My son has attended in this school since 5 grade and The growth and development that he display is amazing. I love the school.

Jawad S.

5/5

All employees of the Helping Hand Center are fully trained, hard worker, caring and devoted. We are great full for Miss Carol, Miss Rochelle, Miss Jennifer and all staff. They work alot for my daughter Zainab.

Melinda C.

1/5

My daughter attended helping hands for 5 years and after 5 years I was told by the director that they have been doing a horrible job and they were dropping her altho according to her IEP she had been doing well. Very disappointed!