Express Rx of Trumann - Trumann, Arkansas

Sarah A. B.

I'd give 0 stars if I could.
They don't know how to fill a prescription when it's sent over from the doctors office. I've had medication sit for a few days yet they still need an hour to get it filled. I've called 4 hours ahead of time so that they would get it ready and still be told it'd be 40 minutes at the window when I get there to pick it up.
If you ever need a transfer done to move the medicine to a different pharmacy, they'll make sure you wait all day long, after telling you it's ready, before they will finally release everything to have it sent somewhere else.
Rude employees.
Long wait times.
Always have to call for them to do anything, they won't do it when it comes through on their end unless you call.
Used to be an okay pharmacy until about March, don't know what happened.
Won't use ever again.

Once again, my doctor accidentally sent my medications here. At 9 am this morning. It's 12:30 and they haven't even processed my medication to start getting it ready. So I once again had to call walmart pharmacy to pull them just so I can make sure I have my medication today. Knowing they will probably take all day just to release my stuff like they did this past time with my sons medication.
You guys really need to get it together.

Tara Y.

Great Staff! Great place! I love coming in here, everyone is always soo friendly and can always answer all of my medication questions. Also, everyone is soo quick and i'm typically in and out in just a few mins! If you are looking for a new pharmacy with friendly faces, visit Express Rx of Trumann! They are awesome!.. so glad I did!

Haiisa

Understaffed. I’d recommend any other pharmacy.

Ashley F.

Quick friendly and helpful. Thank you so much !!!!

Ginger R.

I usually give this pharmacy five starsjust about everyone in there is so friendly but they have one cashier that is very rude anytime I've ever went in there whether I had her or not whether she was waiting on me or not I've heard her be rude to others.I know there is a mask mandate on but most of the places you go it is a choice whether you wear one or not she throws a mask at me after I answer her question to tell her what prescription I'm needing mind you I have been going in this pharmacy the whole time without a mask and I asked her what is this for and she says you have to wear one not nicely I may add I was not asked to put it on when I explained to her that I have not been told or ask to put one on all the months I've been coming in there I asked her where when did this start she says it's on the door when and if I go back I will use the drive-thru or request a different cashier. She is seriously the only person that has ever been rude to me in the five years that I've been doing business there they seriously need to monitor her job performance

Jeremy C.

Honestly, my whole family dreads going to this pharmacy because we know there's either going to be a long wait time, a rude worker, or a problem with getting a medication filled.

Sometimes they "lose" our information so I have to go home to get our insurance cards and IDs. For 6 months, they had the wrong last name for one of my family members and it caused major headaches.

Recently, I arrived for a pickup 15 minutes before close and I waited in the drive thru for 10 minutes. The lady gave me my prescriptions along with a receipt to sign. As soon as I gave her the receipt, she closed the blinds on the window and walked away. I'm really glad I didn't have any questions about my medication!

With one drive thru, I recommend asking customers who wish to wait on their prescriptions to pull around because no one likes getting stuck in line for 30 minutes.

Amanda N.

Usually a decent pharmacy. Usually being the key word there. The new workers and company that they have now is absolutely ridiculous. Having to wait over 3 hours for 2 prescriptions to be filled, and then one of them not being filled at all. Then they argue with you now on information you have given them 3 times. Have never had problems like this before this year.

Annette B.

I've used this pharmacy since before Gary sold it. They are good and convenient but since Gary's gone they're not as nice as they once were. They have new pharmacists who are all very rude. Even the ladies who answer the phone aren't as kind as they used to be. And Zeus help you if you need a controlled substance! They treat you as if you're a drug addict. Kris, the head pharmacist is nice though. And, their delivery driver Brenda is as sweet as pie.