Crossroads Safehouse - Fort Collins, Colorado

Sue E. P.

I've been staying in my car with my cat. This place doesn't have any thing for the homeless woman. Maybe they should give us homeless a job running it for the money that they waste and not giving us shelter. It's easy. Find a motel that's not filthy and put us in rooms.

Nadine L.

Oh well ... They did help me and I appreciate the help I got BUT there was so much wrong doing and false accusations towards residents who stood up for themselves etc. Others cheated the system and only pretend they are abused and stacked up a hell load of gift cards. And those girls made no secrets towards other residents out of it. If you see something traumatizing at the shelter (abuse) then don't try to talk to them about it. You are being accused of listening to conversations. Don't help other girls there that makes them mad and you get in trouble. The way they treated two of my friends (I saw it ) was awful.
Expect very unfair treatment. All is extreme unequal. Their excuse it's case based. I get that and that's ok but basics should be the same for everyone. Other literally had to beg for help and worked their butt off others super lazy got everything they wanted and didn't had to do stuff. I didn't mind working for my success but it needs to be more fair. I mainly speak about the experience I made how they treat others.
There is no daycare or any help with kids. You are required to have them with you 24/7. Food will be stolen out of the fridge. They do not take reports seriously if someone drugs in the shelter. No they ignore that instead and bring others into danger. They won't help with any issues between residents. I had been victim of verbal abuse from another resident she was very scary not just to me. And they did nothing. She verbally abused me in front of my kids.
Advocates will lie to you. Mine failed me and got upset when I told her she failed me. Which she did. She just ghosted for a over a week for a ridiculous reason. The week we had to safe my pets. I actually lost them for a couple days. But the Noco animal shelter helped me.
The outreach program is not as good as well the advocate I got is new with clients and doesn't seem to want to do her job.

Natalie M.

Crossroads is amazing an amazing place that saved my life in more ways then just being a safehouse. From my experience they helped with everything from getting a new birth certificate to having my back when my ex followed me up here from the springs. If it wasn't for this extraordinary place and staff I probably would be dead right now. Thank you again to the entire staff.... 🙂

laura D.

Horrible experience even more traumatic than getting beat. Monica was going to put me away just for raising my voice. Telling me to relax when I'm covered in bruises still having flash backs of him stranggling me.
When I just told her that the hospital tied me down to the bed she's sending me back to be tied up!! The shower did not work she argued everything works. I couldn't have anything to drink i had to beg for it. The so called community fridge had nothing but everyone's name on it so couldn't have anything.
There's no TV . I'm going to sleep in my car screw this place

Crystal U.

For starters we could improve by having staff who are more passionate about the work and victims! Thank you to the few who actually seemed to care!
Please STOP giving victims false hope of supportive services that could potentially be the one thing that keeps the victim from going back to their abuser! Such as housing! We all know housing in the area is tight, however staff could simply state that instead of leading us on to believe there is somehow freedom from our abuser's! Meetings with your assigned "advocate" should consist of more than just a two week extention. Especially considering the all in all BIG picture is freeing oneself from as your website states "from ALL forms of abuse" one of the biggest barriers for a victim is not having stable housing! So while y'all are thinking of it as some kind of 8 week vacation from abuse we as victims hold firm to the hope you talked so big upon regaurding housing! Just to be at the end of your 8 week treated like the "nobody" our abusers treated us as! Not one time in the last few days did my "advocate" nor ANY other's ask if I had a plan or a place to go after exiting! Thank God for another resident who cared enough about my children and I and where we would go, generously paid a week stay at a hotel!
I would also like to express the fact that your intake info, brochures,websites, referrals, and outside advocacy clearly states that victims would have emotional support 24/7. I don't know about everyone else but I know I struggled an extreme amount with the emotional side! Other than two advocates I recieved zero support and even when I sought support I was made to feel like a burden with actions such as glares, smirks, and many facial expressions that said anything between I'm better than you, I don't believe you, and I've got better things to do. It is my right as a victim to be treated with dignity and respect! Please consider the fact that we sometimes depend on that to even have a reason to stay strong! For example when a resident is clearly upset when he or she finally finds an advocate after searching the entire building for an hour that trying to "support" your victim while walking through the building to arrive at whatever destination and/or task does NOT show any kind of support NOR does it show respect and dignity! Be PASSIONATE! Act like you REALLY care at the least! Keep in mind that most victims rely on their advocate completely because they don't have that ANYWHERE else! There is a lot more I could suggest/complain of but I would like to end with one last thing. After only one week of my exit I called Crossroads because even though it was no shock to me since I was previously given warning by my abuser that after prosecution retaliation was already planned. While walking to a bus stop I heard a car engine picking up speed, as I looked up the car was increasing speed coming right to me! I quickly dodged out of the way and the car swirved barely missing me. I was so afraid! This has left me constantly in fear of my life and safey! Erica from crossroads the very second she asked my name she asked if I "actually had direct contact with your abuser?" I said well I couldn't see especially being in that state of mind! She said "unfortunately because there was no direct contact you are not a good fit" I said so just because he sends someone else it makes my safety not matter!?" Please tell me where the "support" lies but most importantly where is my right to be treated with dignity and respect!?!?

Bailey C.

No help. Don’t bother calling.
DV survivor

Shannon W.

Ok it’s a fortress! If you don’t belong inside, you aren’t getting past the lobby.

It’s a safehouse, but it’s NOT a confidential location. The address is public knowledge.

If you are residing in the safehouse be aware that staff will go through your belongings, and will exit you just because they THINK your doing something you shouldn’t. I was exited from the shelter because staff thought I was using hard drugs based on my “behavior” and the fact that alcohol pads, bandaids, and qtips were in the same drawer...(along with ibuprofen, mucinex, and medical tape). That was my first aid/medical supplies drawer...and my behavior? I’m autistic!

Brynn B.

I went to these people for help. I didn't have any where else to turn and I had just experienced the most horrific abusive relationship- I just wanted to crawl under a rock n die. they helped me thru that time in my life and gave me a safe place to pick up the shattered pieces of my life with hope that it would get better and I could live live again.