Crittenton Centers - Peoria, Illinois

Crittenton Centers: A Comprehensive Overview

For individuals and families seeking comprehensive support services, Crittenton Centers stands as a valuable resource in Peoria, Illinois. Located at 442 W John H Gwynn Jr Ave, Peoria, IL 61605, and reachable at Phone: 96740105, the center offers a dedicated Family Service Center committed to fostering well-being and stability. Their website, Website: crittentoncenters.org, provides detailed information about their programs and services. With an average Google My Business rating of 3.5/5 based on 11 reviews, Crittenton Centers consistently demonstrates a commitment to client satisfaction, although there’s room for continued improvement as reflected in the reviews.

Specialties at Crittenton Centers revolve primarily around family service. They understand that a family’s health and stability are foundational to an individual’s success. Therefore, their services are designed to address a wide array of family needs, ranging from parenting support and crisis intervention to substance abuse treatment and domestic violence assistance. The center’s philosophy centers on empowering families to overcome challenges and build stronger, more resilient relationships.

Location and Accessibility: The physical location at 442 W John H Gwynn Jr Ave allows for convenient access for residents of Peoria and surrounding communities. The center prioritizes accessibility for all clients. Notably, they offer an onsite services program, meaning many services can be accessed without traveling, which is particularly beneficial for families facing transportation barriers. Furthermore, the facility boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring inclusivity and comfort for individuals with mobility challenges. These features are critical in promoting equitable access to vital support.

Key Features and Services Offered

Crittenton Centers’ service offerings are multifaceted and designed to meet the diverse needs of their clientele. Here’s a breakdown of some of their key areas of focus:

• Parenting Support: They provide workshops, individual counseling, and support groups focused on strengthening parenting skills, improving communication, and fostering healthy child development.
• Substance Abuse Treatment: Recognizing the impact of substance abuse on families, Crittenton Centers offers specialized programs for individuals struggling with addiction and their families.
• Domestic Violence Services: The center provides a safe haven and support for victims of domestic violence, offering counseling, legal advocacy, and shelter options.
• Crisis Intervention: They are equipped to respond to immediate crises, offering short-term counseling and referrals to appropriate resources.
• Family Counseling: Individual and family therapy sessions are available to address relationship issues, communication breakdowns, and emotional challenges.
• Case Management: A dedicated case management team works with clients to develop individualized service plans and connect them with necessary resources.

Client Feedback and Areas for Improvement

The average opinion of 3.5/5 reflects a generally positive perception of Crittenton Centers, however, the 11 reviews on Google My Business highlight areas where the center could enhance its service delivery. Recurring themes include praise for the staff’s compassion and dedication, but also criticisms regarding wait times for appointments and a perceived lack of consistent communication. Specifically, some clients have reported difficulty scheduling appointments and receiving timely updates on the status of their cases. Addressing these concerns proactively would undoubtedly contribute to a more positive client experience and strengthen the center’s reputation.

Further Considerations: While Crittenton Centers possesses numerous strengths, including its accessible location, comprehensive service offerings, and dedicated staff, it’s crucial for prospective clients to conduct thorough research and explore alternative resources. Comparing services and costs with other family service agencies in the region is recommended. Contacting the center directly to discuss specific needs and inquire about wait times is also advisable. The center’s website provides a wealth of information, but a personal conversation can offer valuable insights and clarification.

Contact Information Summary:

In conclusion, Crittenton Centers represents a significant asset to the Peoria community, providing crucial support services to families in need. Their commitment to accessibility, combined with a diverse range of programs, positions them as a valuable resource. However, continuous improvement in areas such as communication and appointment scheduling would further enhance their effectiveness and solidify their role as a trusted partner for families seeking assistance.

👍 Reviews of Crittenton Centers

Mariah ?. S.

5/5

I’m going to have to say I was surprised how comfortable I felt leaving my baby here. She loved it and loved Ms.Sheryl and Ms.Bell. She told me they were good to her which my daughter has had very bad experiences at previous centers in Peoria she had been to 3 different centers and they all HIGHLY disappointed me and broke my heart. Let’s just say she is traumatized and in counseling to gain her confidence back. So I had to leave a review with Crittenton center. They showed us they care and they were recommended to me. I’ve heard great things and I’m happy to have experienced it first hand. This gives me a little more hope being in Peoria. For the first time I felt safe leaving my daughter in a center while I go make money to provide for us. Thank you all so much for treating my little girl like your own. Please do consider Crittenton. 5 thumbs up from us👍🏿 👍🏿👍🏿👍🏿👍🏿

Angela S.

1/5

Every single time I call this place and Cheryl answers the phone, she consistently tells me there are no openings, it doesn’t even matter the situation. I dropped my son off today to get shopping done and get a call 30 minutes later asking me to pick up my son because a parent had to go to the ER, which is totally understandable but I called last Saturday because I had a migraine and needed to go to the ER and Cheryl answered and advised me that I couldn’t drop him off. I literally had to chase my son around the hospital with a migraine because I had no help. None of this can just be coincidental

Kayla B.

5/5

I knew of someone who needed diapers and wipes and had absolutely no money. I called and they gave a big bag of both the day of!

She’s N.

1/5

Their crisis nursery don’t want to watch your children they always act like their busy and they already have kids when they tell you to call in the morning.

Joe M.

5/5

A great organization doing great work in Peoria.

alan C.

5/5

Great place for family service

Billy B.

5/5

Jamie B.

5/5