Church's Texas Chicken - Phoenix, Arizona

Church's Texas Chicken is a renowned chicken restaurant chain that offers a delightful dining experience. Located at 6260 S 35th Ave, Phoenix, AZ 85041, this establishment is easily accessible and provides a variety of services to cater to its diverse clientele. The restaurant can be contacted via phone at 22325737 or by visiting their official website at locations.churchs.com.

Specializing in chicken, family, and fast food, Church's Texas Chicken offers a wide range of delicious meals that are perfect for individuals, families, and large groups. In addition to their mouth-watering menu, this restaurant also provides various services, such as delivery, drive-through, onsite services, takeout, dine-in, and catering. The establishment is particularly known for its comfort food, late-night options, and quick bites.

Church's Texas Chicken prides itself on being wheelchair accessible, with entrances, parking lots, and restrooms all designed to accommodate those with mobility issues. The restaurant also features an assistive hearing loop to ensure a comfortable dining experience for everyone. The establishment is family-friendly, welcoming tourists, and even accepts reservations. In addition to credit and debit card payments, Church's Texas Chicken also accepts NFC mobile payments.

With 361 reviews on Google My Business, Church's Texas Chicken has garnered an average rating of 3/5, demonstrating its commitment to providing quality food and service. However, it is essential to note that the opinions and ratings may vary, as different patrons may have unique experiences.

👍 Reviews of Church's Texas Chicken

Jerren C.

1/5

Horrible customer service the manager wanted me to pull to the front and wait because other people were waiting? I ordered my stuff first and she rolled her eyes at me and snatched my card out my hand and slammed the window. I ordered a chicken sandwich combo and they just put the chicken and glob of sauce on it smh if you don’t like where you work find another job. I will not be coming back to this location that was so uncalled for I did nothing wrong to deserve service like that I was very polite.

Madeye M.

1/5

I wanted to share my recent experience with my order at this spot. I’ve been running into a few issues lately, and as someone who's worked in fast food, I totally get that things can happen, but multiple times this has happened now. They forgot about half of our order, (which was only for two people so not complicated). The fries we did get were in a separate bag and pretty flat! I tried reaching out to both the number on the receipt and the one on Google Maps to see about a refund for the missing items, but I had no luck getting through after several attempts. It’s a bummer to see this place sitting at a 2.9-star rating. After a long, tiring day, all you want is to unwind with a nice meal, and when it goes wrong, it can be really frustrating. It might be a good idea to check into the staffing situation here.

Drea J.

1/5

I went to Church’s for a large Mac and cheese and I usually check my food before leaving the drive through window but I was distracted by a phone call. Got home and the Mac and cheese was dryer than Az and looks old. They had one job to do and couldn’t accomplish it

C J.

1/5

By far the worst location I have ever been to, addicts and homeless people all around the establishment. Trash and clothes, shopping carts and just a bunch a junk all through the parking lot. The whole parking lot smells, I ordered online and came around 8:45, when I say the meal was not edible is the least it was horrible. The chicken was so hard and dry and the okra was super cold. Only thing worth salvaging was the biscuit and drink. Order a 3 piece white and got there and the lady was rude and gave me 3 breast and more like three bricks. I told her to just mix it and she did what she wanted to and gave me what I didn’t want. By far super horrible customer service and food. Heading back the following morning to take the food back.

Frank R.

4/5

Alright, I've heard and reviewed the criticism of this chicken place, and I have stopped in for the 3rd time in 5 weeks and at different times and days, including today. As you can see, I get several reviews of places I eat at or visit, so today is no different. Since today was America's birthday, I stopped in and ordered a 12 piece. I looked around and I used to drive through this time and it wasn't too busy. The young man that helped me I believe his name was Daniel was very courteous and professional. I noticed a co-worker behind him who I think was a manager on her cell phone but she wasn't on it very long and I think she just sent a message to someone and got back to work. Took a couple of photos of them. I get home and I sat down to inspect the chicken before I served it to my guest. I did this to see if the criticisms that others posted held and he valued to their comments and I did not find that. The chicken was properly cooked there was no color of any pink that I could find it was freshly baked and seasoned well. To the staff employees of Church's Chicken I congratulate you on a job well done. To the customers that frequent this restaurant or Eatery, I don't doubt your comments but I do doubt the service that you're getting and for now I'll call this a hit and miss because all three times that I've been there within the past 32 days it has been all good experiences. I wish you all the best and Church's Chicken keep up the good work.

Johnny S.

1/5

Where do I even start with this establishment. My wife and I order the exact same order every single time we go here and it is never consistent. There have been times where our biscuits have been left out, my wife’s mash potatoes were missing, my wife got mac and cheese instead of mash potatoes, I ordered all legs and I got all thighs, I have ordered original and have gotten all spicy and the list could go on and on. I have even so much as have gotten under cooked chicken! I tend to be a really nice and level headed guy, I go back to this establishment hoping that they could just get it right. Well tonight was my last straw. I ordered my number 2 combo, 3 classic legs, med. strawberry Fanta, and large fired okra. My wife ordered a number 3 combo, 3 classic chicken fingers, med. Dr.Pepper, and a large mash potatoes. When we got our food from the drive through we parked because we had realized they had given us a regular mash potatoes instead on a large. When we got home and started eating I had realized not only did they not give me all legs, they also only gave me 2 chicken BREAST!!! I will NOT be coming here again and will be making and extra drive to go to the next closet one near me. Deeply disappointed.

Kimberly A.

1/5

If I could give this ZERO stars I definitely would! Food is absolutely disgusting! Service sucks! When trying to call & complain store never answered, tried calling the following day to try to talk to different management still no answer. Prior to ordering my food I had to call a different location for questions I had regarding ordering online. Half of my chicken was undercooked, the other half had no meat in it, biscuits were hard, Mac & cheese stuck together! And to think I was going to have my children eat this disgusting food. DONT EVER EAT HERE!

G. M.

1/5

I'm sorry to post this, but this is the worst tasting Churches Chicken I have ever tried, the crust was just not crust at all.
But I will say that the associate who took my order at the front counter was a complete polite doll and was very kind!!