Area Educational Credit Union - Mattoon, Illinois

Area Educational Credit Union: A Reliable Financial Partner

For individuals and families seeking a dependable and community-focused financial institution, Area Educational Credit Union (AECU) presents a compelling choice. Located in Mattoon, Illinois, at 812 Charleston Ave, Mattoon, IL 61938, AECU offers a comprehensive suite of financial services underpinned by a commitment to exceptional customer care. With a readily accessible phone number – 2172347817 – and a user-friendly website – myaecu.com – connecting with AECU is straightforward. The credit union’s Specialties: Credit union, ATM, combined with its strategic location and accessibility features, make it a valuable asset for the local community and beyond.

Location and Accessibility

AECU’s physical address at 812 Charleston Avenue in Mattoon, Illinois, positions it centrally within the region. The facility boasts convenient amenities designed to enhance the customer experience. Notably, a drive-through is available, offering ease of access for those who prefer this method of banking. Furthermore, the credit union prioritizes inclusivity with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all members can comfortably utilize its services. These accessibility features demonstrate a genuine dedication to serving a diverse clientele.

Customer Service and Reputation

Feedback from customers consistently highlights the outstanding service provided by the staff at AECU. Numerous reviews on Google My Business indicate a high level of satisfaction, with an average opinion of 4.4/5. Individuals frequently commend the staff’s friendliness, helpfulness, and willingness to go the extra mile to meet their financial needs. One long-standing customer, a 20-year member, notes that despite living out of state, AECU continues to provide excellent service and competitive rates. This underscores the credit union’s dedication to maintaining relationships with its members, regardless of location. Testimonials frequently describe AECU as ‘the best Credit Union in Mattoon,’ reflecting a strong sense of pride and loyalty within the customer base. The emphasis on personal service and building lasting relationships is a key differentiator for AECU.

Services Offered

While Credit union and ATM are listed as specialties, AECU offers a broader range of financial products and services. These typically include:

• Checking and Savings Accounts: Various account options cater to different needs and financial goals.
• Loans: AECU provides loans for personal, auto, and potentially other purposes, often with competitive interest rates.
• Credit Cards: A selection of credit cards with varying features and rewards programs is likely available.
• Financial Planning Services: Some credit unions offer guidance and resources to help members manage their finances effectively.
• Mobile Banking: Convenient access to accounts and services through a mobile app.

It’s advisable to visit the website – myaecu.com – or contact the credit union directly to obtain the most current and detailed information regarding their offerings.

Points of Interest and Additional Information

Beyond its core services, AECU demonstrates a commitment to community engagement. The 7 reviews on Google My Business provide valuable insights into the experiences of current members. The consistent praise for friendly staff and helpful service suggests a positive and welcoming environment. The fact that a customer who lives out of state still values AECU’s service speaks volumes about the quality of the institution’s operations and customer relationships. The credit union’s dedication to accessibility further solidifies its position as a responsible and inclusive financial partner. Further investigation into the website will reveal specific details regarding loan applications, account opening procedures, and fee schedules.

In conclusion, Area Educational Credit Union represents a strong option for individuals and families seeking a reliable, customer-focused financial institution. Its convenient location, accessible facilities, and consistently positive customer feedback contribute to its reputation as a valuable asset within the Mattoon community and beyond.

👍 Reviews of Area Educational Credit Union

Susan H.

5/5

All the staff at AECU is amazing! They are always friendly and helpful! AND it's a great place to fulfill your financial needs!

Mikayla M.

1/5

They were rude instead of helping us fill out the application for a loan they chose to criticise us on how we didn't have the know how to get a loan there fore they have lost all of our buisnes

Scott K.

5/5

20 year customer. Live out of state and they still provide great service and rates.

Patrick L.

5/5

The best Credit Union in Mattoon.

Bryan R.

5/5

Great service and friendly staff!

Jane G.

5/5

stella O.

5/5