Summitview Child & Family Services - El Dorado Hills, California

Summitview Child & Family Services

Summitview Child & Family Services is a non-profit organization located at 4805 Golden Foothill Pkwy, El Dorado Hills, CA 95762, United States. They can be contacted by phone at 5306442412 or through their website at summitviewcf.org.

With a focus on providing support and services to children and families, Summitview offers a range of programs and resources designed to meet the unique needs of each individual they serve. Their specialties include being an academic department and a non-profit organization.

Additional features of the facility include wheelchair-accessible parking and entrance, making it easier for those with mobility challenges to access their services.

Reviews for Summitview Child & Family Services are mixed, with an average rating of 2.1/5 based on 42 reviews on Google My Business. This suggests that there may be some areas in which they could improve their services and customer satisfaction.

👍 Reviews of Summitview Child & Family Services

Tiffany M.

5/5

Idk I had a good experience personally, but I know others may not due to the fact that SOME kids NOT all feel left out or mistreated even though the staff are treating everyone the same, or just because they’re being disciplined, but I think that usually the staff have a pretty reasonable explanation as to why kids get in trouble. I think that it’s good for structure in most of the kids life, they teach you valuable stuff like life lessons, how to do stuff as you get older, how to manage your emotions, etc. although it is usually more of a long term facility, so just factor that in before sending your kids. But overall I had a good experience and learned a lot I know some people don’t but I did happen to be at vista which is one of the nicer houses in my opinion. But anyway make sure that you guys get Jay as your therapist he’s cool, funny, but also makes the therapy sessions fun and seem like your just talking to a friend or family member! oh and make sure to talk to laniiiiii if she is still there (she was one of my favorites ngl she has a really good sense of humor without even trying to she is really nice and a cool person!), Samantha, Jessica , Jason, Forrest (he’s so nice and is literally an absolute sweetheart!), Saraaaaa (don’t let her fool you she isn’t as mean as she looks lol), and shayyyyy (she is really fun and outgoing but make sure to follow the rules so that you get to go on outings with her, trust me you’ll have fun!) I lappreciate all of you guys! 🩷:)

Milani T.

1/5

It was 2022-23 when I was a patient at summit view.
The staff never really took action in any of the kids concerns for their mental, emotional or physical safety of their peers or even themselves as an individual. Majority of the people who work at this place never took the kids seriously when they said they felt unsafe or uncomfortable. At certain points, kids were very vocal about theirs feelings of not feeling safe. A good amount of kids would verbalize their unsafe intentions or desires, but staff never did anything until the damage was done. They’re over all apologies for these incidents getting way too out of control will never be enough to justify what happened to the children who didn’t get the support they needed for their overall mental health let alone the sake of their safety and other patients, who witnessed these very unfortunate events. This facility has caused so many unnecessary traumatic events that could’ve been avoided in the most simplest ways possible. I genuinely believe my time at this very place caused more trauma for not just myself but for other previous clients who were involved in similar or maybe even the same traumatizing situations I was in… Due to “the lack of realization that staff and higher positioned employees of this field of work should Always take caution in unsafe statements or comments, and overall severe lack of support and supervision.” I left in a more mentally unstable state of mind to a higher level of care, when all of this could have been prevented with the proper amount of support and necessary precautions.

Salem H.

1/5

I entered this program when i was 14 and came out when I was almost 16 and I have way too many words to say but here's where I'll start. The staff treat the clients like absolute trash; I got physically restrained while having a panic attack because I was "being a danger to myself" although all I was doing was sobbing loudly because they had no emotional empathy and didn't want to help. The therapists are sorted by houses, not by the past or condition of the client. My assigned therapist asked me if my sexual assault from ages 5-12 may have just been a dream as "children have wild a imagination." On several occasions my roommate would threaten to attack me, even in front of the staff, and they did nothing about it. Not even when she ended up actually assaulting me. The only thing that happened was I switched rooms with the one right across from her, which didn't stop the assault. When I did move rooms, my roommate wouldn't stop telling me to kiss her as a joke. Once I got threatened into it, she told me to record it. I told the staff and I got in trouble for recording her as it wasn't allowed. My new roommate, after she left, ended up befriending me, which I appreciated at the time, although on occasion she would get packages from her bf, which (I didn't know at the time) contained edibles. She asked if I wanted some and I said yes assuming they were just normal gummy candy as they were put inside a candy bag. I ended up intoxicated but I knew I'd get in trouble if the staff found out, even with the knowledge that I didn't know, so I stayed in my room and pretended to stay asleep so they wouldn't know (which I also got into trouble for.) I went on a weekend visit with my parents for Christmas and the night I came back I ended up passing out from an (at the time undiagnosed) illness and went to the hospital. There they found traces of Marijuana in my system which I got put on isolation for a couple weeks for, meaning I had no contact with anyone other than my parents when they called me. Despite this, I had been basically brainwashed into believing that it was okay, ending up in what I believe to be Stockholm syndrome. I ended up falling in love with being their, being controlled and having what they called "consequences". Whether the actions I made were good or bad, the result would always be called a "consequence." If you love your kids, or if you have any conscience at all, do not send your children here. I am now almost 18 and still have not recovered from what was done to me here. The people who run this place should be clients instead of the actual clients that just need help and to be cared for.

Darylee R.

1/5

I had my son in their program as it was the last school based program and they worked with trouble children. While his short time there of maybe a month he was made to stay home for behavior, owned up on the first problem which because he was having a problem with a certain man he didn’t want searching him but wound up apologizing and letting the man to search him then he was using the slur nigga were we also said that is not tolerated at school or work later in life and it was because of that he was suspended the second time and to finish the meeting off we were told that we need to make sure that he removes a girl from his contacts in his phone so they could not communicate, my response was “what kinda communication are we talking about because teenage boys and girls talk on the phone but they said they were sharing locations and that my son showed up at an outing she was on. Upon further investigation it happened when my son was out with us his parents at the grocery store and the seen each other there unplanned and I said that is a little extreme, what is he to do leave if he sees other kids from school at the store. He had just started meds and was at a point where the medication was going to be adjusted to help him through his day at school but never got that far. I feel this is a school that deals with kids with all types of behavioral problems and my son was given up on for pretty small problems. I believe they don’t have the ability to work with trouble kids who may act out do to loss in the family like their sibling dying and overdosing from sound the wrong things while hanging out with other kids not to mention severe adhd learning disorder and social issues need less to say not able to deal with kids with problems which is supposed to be what they specialize in. So sad and I would not recommend them for families that are already struggling.

Michael M.

1/5

If you are looking for a job DO NOT apply here. They offered me a position here and then they said they were rescinding the offer so they could give it to someone else. Incredible waste of time and unprofessionalism

Chele E.

1/5

I just discharged today and my experience there was terrible the staff members only listened to me when I decided to Awol or Threaten to KMS and they put you on quiet times as a way to tell you to shut up and there was too much staff bias and drama only some staff members here are good

Louts B.

1/5

Program is so trash I had to run away within 2 weeks being there it doesn't do anything you just have fun with the other kids mostly and like it's boring as hell idk what else you would expect from a group home but this is not it, it's literally like living hell the food trash and so is the workers. Fun thing is you can bully the workers back and fight them as self defense just don't get caught running away 😂🤫#staydangerous

Madi C.

1/5

The environment is hostile, they do not respect foster rights. I had made multiple complaints about one of their therapists who was violating HIPA by GOSSIPING with the youth about what other kids would talk about in private sessions. They hired a predator who gave me and three other girls weed, when we reported him they called us liars and moved him to a different female house. Child safety is not their priority, the respond to children and teens acting out with pettiness and physical restraint. Ironically they will also not remove or retaliate to individuals who are threatening to harm other youth or attempting to penetrate their throat over another youths bed. I was physically attacked by a youth and they blamed me for "taunting" as opposed to punishing the aggressor. My stay was in 2018-2019 and I hope to deter any parents wanting to send them to a facility like this, New Morning Youth center is a great alternative, the have up to 14 day housing, you can have full access to your child and contact them at any given time. They offer amazing services and outpatient programs. Please before sending your child to a program like this look for less intensive alternatives.