Fit Club West - Springfield, Illinois

M R.

One of the whirlpools has been broken for over a year, the one that works is slightly warmer than it is outside - not hot by a LONG shot, and it is falling apart - 1/2 the tiles are missing. The locker room and pool room temp is a balmy 62? degree's. In general ALL of these are falling apart and there is NO real maintenance going on - The chiropractors (owners) are making their money, while letting the clubs go down - shameful

PHP T. S.

Management needs a lot of work
Not very friendly.we were hired to get a damaged tree from falling on to their property. As a business owner. I’d look into your employees. Have a good day peoples

Robert H.

Great gym. Easily the best in Springfield and I've tried most. They also have three locations though I mostly visit the west location.

Tracy T.

This place is very close to my house. I was excited to join. I was going to stop my other gym memberships. Signed what I thought was a 6 month contract, worked out one time. Didn't think the place was very clean and very few machines I could use because it was busy at 530 am. Didn't feel comfortable there. Ask them to give me my check back. Manager was very passive aggressive and in the middle of the conversation told me I was being recorded. I told him I should have just gotten a day pass but I didnt. I stopped payment on my check and he told me he would cause me financial problems because I signed a contract. He wanted me to come in and walk around with him and tell him everthing wrong with the gym. I felt very bullied. I guess they are hurting financially to do this. They haven't even cash my check yet and still are making me go through with this 12 month contract, advertising 6 months.

Amber T.

My husband and I signed up together for a family account ($70/month). We then cancelled after a year, as I was in a car accident and unable to use the gym. We cancelled THE ENTIRE MEMBERSHIP but for some reason, only "his" membership cancelled and we're still being charged $30/mo for mine. We called the billing company that fit club uses, only to be told there was nothing they could do because they had it listed a separate accounts. Flat out lie and we'll be filing complaints with the attorney general and the BBB. Fit Club owes us $90.

Breah B.

I cancelled my membership 2 months ago and they continue to charge me. They now outsource their billing. When I called their billing company, they informed me that they cancelled the membership when I requested and that the club itself must be the ones continuing to take my money. Also not able to speak to anyone when I call the gym directly. TERRIBLE.

Kahliah A.

Best gym childcare department around 🙂

Jennifer B.

I absolutely love this gym! If you’re looking for a personal trainer I highly recommend Olivia who has been great. She’s very personable and just overall awesome to work with. They have small personal training classes as well, and Adams classes that I’ve been to for dynamic training are great whether you are a beginner lifter or have been doing it for awhile.

I can’t say enough good things about Fit Club.