Ackley Ace - Fort Morgan, Colorado

Philip K.

I went there to buy some plumbing supplies for a job. 1/2” pex Is the most common pipe used in plumbing today, your online inventory says you have it, but when I go into your store, there’s absolutely none on your shelf. Since I make most of my purchases doing a business and I stop at hardware stores on my way to job site, I don’t have much time to ask for help and wait for people to get stuff out of the back. I highly recommend keeping up with your stock on the shelf of the comment supplies that people need.

Chris B.

High prices 100%. Also weird selection of tools. I know it’s a locally owned ace hardware. But the tool selection needs to be beefed up. And maybe you jack the prices because you are the only store in town with certain items. But I am willing to drive to Wiggins or sterling to get better prices. Also the ladies behind the counter the day I went in were more interested in talking to themselves rather than ringing me up. And get more sporting goods. This is an ace hardware after all. Small selection of random hunting and fishing goods.

blaCC G. L.

The prices for 2 keys was almost $25, but the staff was were very helpful. I've come to realize that Colorado is just an expensive state altogether.

Brandon D.

Such a terrible experience with Ace in general and then come in store and get the worst service to resolve it. Ordered a product online that was practically impossible to actually order... website kept glitching/not completing. Finally had to order as a "guest" and drive an hour away to pick up. Product wasn't working out for my task so go to return and I explicitly go check thinking "great, gotta drive an hour" yet everything says "take it to any store". This store can't find the order, won't help me, says "well if you had a receipt...." I do! Holding one right off of Ace's system and they look at it like they never seen the internet. This was one of those moments to save a customer already ran through hoops and chose to just set it in stone that I'll never do business again with any Ace

Eric B.

I would give this Ace a possibility of being top 10 worst in the country. Looks like a rummage sale inside. Can never find anything. The help is terrible and lazy and doesn't actually want to help you nor can they find anything because it's so discombobulated. ridiculous!!

Edit: New people were hired and are nice and helpful. Store has been cleaned up. Still has low inventory.

J M.

Store seems clean and organized. However floor staff not customer oriented or even available. I stood in this aisle trying to figure out where to find what I needed for what felt like an eternity and not once did anyone walk past to see if there was anything they could help with. It's also not common knowledge that you have to bag and tag your hardware if it's not something you shop for regularly. When I went to the checkout, the guy just laughed and sent me back to get prices for what I needed. Now I have to go return what I bought because it wasn't even the right fit. Not a good experience at all.

Brenda V.

Went to buy boxes and since there were none the staff was incredibly friendly and gave me boxes they were going to compact. Thank you Fort Morgan Ace, particularly Javier!

cathy E.

Had to find a particular nut for my new weed eater. Employee helped me find the correct size. It was perfect. Thank you.