Computer Pro2call - Redlands, California

Kathi Marquardt

Robert is fantastic! First helped me with my old computer when the hard drive crashed (he was able to harvest the data). Then gave advice on a new machine. And today finished by loading the data on the new PC and spent a lot of time with my daughter teaching her the new behaviors as well as testing the printer .
I will be sharing his/the office contact information with everyone!!!!

Nicholas B

If you ever have a computer issue that you can't figure out this is DEFINITELY the spot to go. I pretty much had the best customer experience of all time here last week.

My CPU suddenly started overheating last week - after I exhausted at home options I gave Computer Pro2Call a ring. Robert spent a solid amount of time talking through my theories with me. He also helped me check my warranty, as it could've saved me money.

Robert & Mike not only quickly identified the problem, but went above and beyond in helping me solve it quickly and thoroughly. I was hoping to have my computer ready on a time crunch, so they literally sent me a link to where I could pick up the new piece I needed locally and rushed the fix before the office closed at EOD Friday. If that wasn't enough, they even optimized my rig for better cooling just to be safe (and also went above and beyond with wire management). Did I mention how incredibly reasonable the price was?

Thank you again - you guys are amazing!

Chris Manzano

I recently had a disappointing experience with Computer Pro2call. I dropped off my laptop three days ago for optimization to enhance my gaming performance. Initially, Robert, the technician, acknowledged that he had a heavy workload but assured me that he would work on my laptop first thing in the morning. Understandably, I appreciated his honesty.

However, when I called the following day to check on the status, I was met with annoyance. Robert informed me that he still hadn't looked at my laptop despite his previous promise. I reminded him of our conversation, but it didn’t seem to make a difference.

After leaving my laptop for an additional day without any updates, I called again. This time, he mentioned that he had cleaned it and downloaded some files. Since I was at work, I had my wife go pick it up. Unfortunately, she reported that Robert was rude and made her wait at the counter without acknowledging her presence.

Now that I have my laptop back, I noticed that it runs exactly the same as before, which leads me to believe that the optimization didn’t make any real impact.

Overall, my experience with Computer Pro2call was highly unsatisfactory. The level of professionalism and communication left much to be desired, and I will not be returning for future services.

Christina Johnson

I appreciate the time Robert took today helping me with my laptop. He didn’t rush me, he explained everything to me in detail and boxed up my laptop so I could send it in to Lenovo. If you need help with your computer I highly recommend computer pro2call. Thanks again Robert for your help.

JustChill

They were able to build a gaming pc which cost me less than a prebuilt of same specs. Solid work on the build including , cable management, gpu brackets, screws torqued down right, driver setup and windows installation. Friendly customer service and very knowledgeable, I would highly recommend Computer Pro2call

Brooke Blake

I’m very impressed. The environment, the customer service, the atmosphere, the reasonable prices.. all of things made it such a smooth experience. Thank you for fixing my sons computer.

dennis davis

I have had multiple experiences with this company beginning with data recovery on a failed external drive and most recently I had an iMac in for repair of the hard drive and I ended up with a newer iMac that they had as surplus. I am very happy with this company

Richard Landweer

Excellent professionalism and knowhow. Did a super job on my computer in a minimum of time. Very nice folks all the way around!
Price was just right.