Jefferson State Community College - Shelby-Hoover Campus - Birmingham, Alabama

Andrea Montgomery

I believe this school is highly unprofessional. I took a non-credited course for my Alabama producer license. Michelle Coker the office manager for the Center for Workforce Education completely ignores her phone calls and emails. She was so unprofessional and rude once I finally got a response from her after trying to contact her for 10 days! Employees like her should be ashamed. This is a beautiful campus and has so much potential for people who want to further their education. The actual class I took for my property and casualty license was great and extremely helpful. I did pass my state exam, however after dealing with Ms. Coker I would never recommend anyone to take the class at this location if they have to deal with her.

Anthony Bieryla

Just finished my first semester back in school and I'm extremely happy with my teachers and how much it cost. I've never done this well in school and I have to give some credit to the staff for that. That being said what is seen in some reviews here about the financial aid office and advising office there are some hiccups in the process. I did have a slight issue with transcripts being registered in but it was also a bit last minute and depending on the time of day you call it can be hard to get ahold of people. I still believe always going in person goes a long way and with me doing that I had no real issues getting set up in my classes.

Kordell Wooten

I’m coming back to school after being out for a while, and was expecting a great experience but it has not turned out that way so far. I was dropped from a class for no reason. I paid on time, and I did the assignments asked of me on time. I put in a re-instatement form got approved and guess what my class still was not there! I was told it was a glitch, but even after I was supposedly back in the class I still can’t see anything! It’s been almost a week, and I am falling behind on assignments because of an error that should already be fixed. I feel like my money is literally being stolen right now, and nothing has been done about it.

g johnson

My issue is the unprofessionalism of some of the instructors. I am in my late 30s and they will speak to me as if I'm a child. Even when reported, nothing is done about it. I am truly disgusted by it and if they treat me this way, just imagine how they treat high schoolers in dual enrollment and recent high-school graduates. The difference is WE are PAYING the instructors to educate US. Instructors are NOT our bosses. Instructors should be REPRIMANDED. Those who we report our issues to that do nothing should be REPRIMANDED. I increased my course load to graduate sooner so I can stop dealing with JSCC employees sooner. I take classes online and in-person. The online classes are the worst. Instructors get on students about sending unprofessional emails and they will literally use all caps and exclamation points in emails, which is technically yelling and should not be used in emails (something you learn in middle school). I can't put too many specifics because some issues are personal and this is my last semester. I'm avoiding being reprimanded for talking against the school. If you plan on or are attending JSCC, do NOT let staff intimidate you. You are NOT a child (even if you are, do not allow them to). YOU are paying the school. Even if you get grants/financial aid, YOU are giving them YOUR money. Not the other way around. YOU are putting money in their pockets. YOU have a voice. YOU are paying for your education. YOU are paying instructors that basically WORK FOR YOU, they're just hired by the school. If you're having issues with any staff members, keep documentation (keep emails or document day, time, and statement of what occurred). You have great staff members but the disrespect of some of the instructors, overshadows the greatness of some because of how badly they treat you. Please write reviews (the good, bad and ugly) on the school. Good luck on your education and I wish you all the best on your journey.

Diana Owens

I was happy to come back to on campus classes just to be disappointed. The college is even more unorganized, understaffed, and frankly lazy. Just like before the financial aid department is just people sitting on their phones being paid to help, but don’t and make the student do the work on their own. The advisors don’t know what they’re doing just like before. I think the most disappointing part is how money hungry this college has gotten. After the third week on campus (the last week to withdraw and get a full refund) most if not all of the professors have decided to do virtual learning. In the midst of the pandemic I can understand if a student tested positive etc. This simply isn’t the case here. I’ve heard several professors say “it should be online because it’s easier for us”. That’s simply not what the student body wants or has paid for. Which leads us to not be able to get a full refund. If we pay for on campus learning, especially the students who take classes that require a lab, it should be on campus! My grades have suffered from the online learning as it is not the same as in person. If we pay for on campus learning and our classes are being moved to virtual, hybrid, or being straight up cancelled. Give us some sort of refund! I’m not paying to have my time wasted from classes being cancelled or moved to online when I don’t learn well that way. If this college can’t make it happen they need to require vaccinations, or just shut down completely. If I can make my funding work this will be my last semester at Jeff state, even with some classes I need to take to complete my requirements before my bachelors. I would rather pay more money to get quality learning than have money wasted at this college again. Please do not go to any Jeff state.

Jason Smith

Probably the worst experience I've had with a school in my life. I don't care how cheap the school is, I won't be back after this semester.

I've sent over 150 emails in the last month (literally) to get all questions answered and everything moving to get enrolled.

No matter who you talk to, they tell you that you need to speak to a different person. Financial Aid, Admissions, Records, and Advisors are all a nightmare to deal with.

Took over 2 weeks (and multiple emails asking for updates) to get them to tell me what the status is on getting credit for an active A+ Certification. It literally takes 60 seconds to verify they're valid so I was confused. I just got an email from the "CIS Coordinator" stating that I would need to take a prior learning assessment to get credit for this. I paid over $400 and sat through two in person tests AND the certification is still active for another 1.5 out of 3 total years. Why in the world do I need to take another test? That's like making someone take two finals for the same course for credit.

They use Blackboard and both my instructors this term use it in completely ways. Blackboard is garbage.

Jeff State's website is beyond outdated and looks like what websites looked like in the 90s. I couldn't imagine going to this school for web development for this simple fact.

I got accepted to another school who has had NONE of the issues I've had to deal with for Jeff State. But against my better judgement I thought I'd save some money and try it for a term. You get what you pay for at this school.

This school does not have their stuff together. Take my advice and avoid it if you have a choice. (Hint: there are thousands of other schools in the US.)

Valerie Morgan

The financial aid office is a joke. No one answers the phone and now they make you leave a message. No matter how many messages you leave no one will return the call. I have had to submit documents multiple times because they say they have not been received. The financial aid staff are condensending and take forever to process your paper work no matter how early you submit it. It's very frustrating to receive your aid well after classes start and they ask you to pay upfront and you will get reimbursed when your information is processed. Well, if I had the money to pay for it all upfront then I wouldn't need aid. Professors are great despite the unprofessional office staff.

chelle anderson

This is 1 of my main reasons I am trying to leave Jeff State & go to another college. I have never had these many issues with paperwork & advising at other colleges. I've been to 4 different colleges & I Just don't understand how they operate here. Trying to get financial aid on the phone is ridiculous.. Out of almost 4 years a person has actually answered me only twice when I have called financial aid. What sense does that make? I'm not being rude but this is my education here & they should treat their students better than that.. It is way too unorganized here at Jeff state when it comes to helping students as well as student records.. Don't even waste your time with this school because al they care about is money & not their students.. Also I had a death in my immediate family & I cannot believe some of these teachers actually acted like I just didn't want to be there after I have them an excuse form the funeral home. I am usually the 1st 1 in & never missed 1 day of class & I have small children so how dare them treat me that way.. I had to file an appeal because of the death in the family & now that I really need to file 1 due to health problems I can't do it. If I get accepted to another school I am done with Jeff state regardless of how far I am in my program. I just can't deal with the nonsense anymore.